GETTING STARTED

Call now to schedule your 15-minute free consultation to discuss your concerns. We can get you scheduled for an intake in which you will share candidly about your concerns. During your intake session we will schedule the first session for you or your child. Sessions are typically 50 minutes for adults and 45 minutes for children. At this time all appointments are being held via tele-mental health due to COVID-19 guidelines. 

 

Insurance

 

At this time, we are not credentialed with insurance panels for a number of reasons.  Mental health professionals are required to submit an official client diagnosis, ongoing progress reports, and treatment plans when clients file in-network; this process is a breach of confidentiality. Although we are not taking insurance, we will provide you with a receipt for services that includes the necessary information for you to file for reimbursement with your insurance provider. 

 

Session Fees

Counseling fees vary based on the specific services you receive and can be influenced by a number of factors (modality, number of individuals involved for group/family counseling, school involvement/advocacy...etc.). Sliding scale options can be provided based on need and clinician availability. At this time, only credit/debit card payments are accepted.

Call (214) 659-1293 for more information.

 

No Surprises ACT of 2022

Effective January 1, 2022, the No Surprises Act, which Congress passed as part of the Consolidated Appropriations Act of 2021, is designed to protect patients from surprise bills for emergency services at out-of-network facilities or for out-of-network providers at in-network facilities, holding them liable only for in-network cost-sharing amounts. The No Surprises Act also enables uninsured patients to receive a good faith estimate of the cost of care.


Who does this impact?

Currently, clients who are receiving services from an out-of-network provider or are self-pay clients.


Billing Disclosures – Your Rights and Protections Against Surprise Medical Bills

When you are receiving care or get treated by an out-of-network provider, you are protected from surprise billing or balance billing.

 

What is “balance billing” (sometimes called “surprise billing”)?

When you see a health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a healthcare facility that isn’t in your health plan’s network. 

“Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit. 

“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care—like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider. 

 

You’re never required to give up your protections from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network.

 

When balance billing isn’t allowed, you also have the following protections:

  • You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities directly. 

    Your health plan generally must: 

  • Cover emergency services without requiring you to get approval for services in advance (prior authorization). 

  • Cover emergency services by out-of-network providers. 

  • Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits. 

  • Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit. 

 

If you believe you’ve been wrongly billed, you may contact:

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment and hospital fees.

  • Make sure your healthcare provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate.

 

Get More Information

For questions or more information about your right to a Good Faith Estimate, visit cms.gov/nosurprises 

 

Paperwork

All paperwork will be sent via our HIPPA compliant client portal. You will be emailed a link and asked to complete the necessary documents. Paperwork will need to be completed prior to the intake session. If you would like a hard copy, one will be provided for you.